Welcome to Commio's status page, our home for real-time information on our system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@commio.com.
Billing
Operational
Commio Portal
Operational
Inbound Voice
Operational
Outbound Voice
Operational
90 days ago
100.0
% uptime
Today
Text Messaging (SMS/MMS)
Operational
90 days ago
100.0
% uptime
Today
Toll-Free iCR
Operational
International iCR
Operational
Phone Numbers (DIDs)
Operational
E911
Operational
Caller Name (CNAM)
Operational
Local Routing Number (LRN)
Operational
Voice APIs
Operational
Support Website (support.thinq.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 10, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:00 EDT
Scheduled -
On May 10, 2026 starting at 04:00am EDT/03:00am CDT/02:00am MDT/01:00am PDT/08:00am UTC and lasting up to 4 hours. During this time Commio will be performing infrastructure maintenance. No customer impact is expected for inbound calling, Outbound calling, messaging, or API access. No customer intervention is required.
May 6, 08:28 EDT
Completed -
The scheduled maintenance has been completed.
May 9, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:00 EDT
Scheduled -
On May 9, 2026 starting at 04:00am EDT/03:00am CDT/02:00am MDT/01:00am PDT/08:00am UTC and lasting up to 4 hours. During this time Commio will be performing infrastructure maintenance. No customer impact is expected for inbound calling, Outbound calling, messaging, or API access. No customer intervention is required.
May 6, 08:27 EDT
Resolved -
Our team has continued to observe normal outbound call completion. At this time outbound calling functionality has been fully restored. If you experience any issues please open a ticket by emailing support@commio.com.
May 7, 12:36 EDT
Monitoring -
We have identified the issue causing outbound calls to fail, and a fix has been implemented. At this time we are monitoring for stability.
May 7, 10:21 EDT
Investigating -
We are currently experiencing a service issue that is affecting outbound voice. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to support@commio.com and monitor service status via: http://status.commio.com
May 7, 10:06 EDT