Welcome to Commio's status page, our home for real-time information on our system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@commio.com.
Billing
Operational
Commio Portal
Operational
Inbound Voice
Operational
Outbound Voice
Operational
90 days ago
100.0
% uptime
Today
Text Messaging (SMS/MMS)
Operational
90 days ago
100.0
% uptime
Today
Toll-Free iCR
Operational
International iCR
Operational
Phone Numbers (DIDs)
Operational
E911
Operational
Caller Name (CNAM)
Operational
Local Routing Number (LRN)
Operational
Voice APIs
Operational
Support Website (support.thinq.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Sunday December 7, 2025 starting at 4:00am EST/3:00am CST/2:00am MST/1:00am PST/9:00am UTC and lasting up to 4 hours. During this time Commio will be performing maintenance on redundant infrastructure. No customer impact is expected for outbound calling, messaging, or API access. No customer intervention is required. Posted on
Nov 13, 2025 - 08:57 EST
Resolved -
We have observed continued stability with outbound 10DLC SMS being delivered as expected. At this time the issue has been resolved, if any further issues are experienced please open a ticket by emailing support@commio.com.
Nov 12, 13:36 EST
Update -
We are continuing to monitor for any further issues.
Nov 12, 11:13 EST
Monitoring -
At this time we are observing the message queues have cleared out and messages are being delivered as expected. We will continue to monitor for stability, if you see any further issues please send examples to support@commio.com.
Nov 12, 11:13 EST
Investigating -
We are currently experiencing delays with sending 10DLC SMS messages. The issue is being investigated.
Nov 12, 10:21 EST