Welcome to Commio's status page, our home for real-time information on our system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@commio.com.
Billing
Operational
Commio Portal
Operational
Inbound Voice
Operational
Outbound Voice
Operational
90 days ago
100.0
% uptime
Today
Text Messaging (SMS/MMS)
Operational
90 days ago
100.0
% uptime
Today
Toll-Free iCR
Operational
International iCR
Operational
Phone Numbers (DIDs)
Operational
E911
Operational
Caller Name (CNAM)
Operational
Local Routing Number (LRN)
Operational
Voice APIs
Operational
Support Website (support.thinq.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Apr 12, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:00 EDT
Scheduled -
On April 12, 2026 starting at 4:00am EDT/3:00am CDT/2:00am MDT/1:00am PDT/8:00am UTC and lasting up to 4 hours. During this time Commio will be performing infrastructure maintenance. No customer impact is expected for outbound calling, messaging, or API access. No customer intervention is required.
Mar 31, 11:21 EDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 04:00 EDT
Scheduled -
On April 11, 2026 starting at 4:00am EDT/3:00am CDT/2:00am MDT/1:00am PDT/8:00am UTC and lasting up to 4 hours. During this time Commio will be performing infrastructure maintenance. No customer impact is expected for outbound calling, messaging, or API access. No customer intervention is required.
Mar 31, 11:20 EDT
Resolved -
Our team has continued to observe normal messaging send/receive times. At this time messing functionality has been fully restored. If you experience any issues please open a ticket by emailing support@commio.com.
Apr 1, 16:18 EDT
Monitoring -
We have identified and corrected the issue causing messages to not be sent. During this time messages were queued and are now being sent. We are continuing to monitor for stability.
Apr 1, 13:20 EDT
Update -
Our team continues to investigate the issue causing SMS/MMS failures, we will continue to provide updates as they are available.
Apr 1, 12:12 EDT
Investigating -
We are currently experiencing issues with sending and receiving 10DLC SMS/MMS messages. The issue is being investigated.
Apr 1, 10:08 EDT