Welcome to Commio's status page, our home for real-time information on our system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@commio.com.
Billing
Operational
Commio Portal
Operational
Inbound Voice
Operational
Outbound Voice
Operational
90 days ago
100.0
% uptime
Today
Text Messaging (SMS/MMS)
Operational
90 days ago
100.0
% uptime
Today
Toll-Free iCR
Operational
International iCR
Operational
Phone Numbers (DIDs)
Operational
E911
Operational
Caller Name (CNAM)
Operational
Local Routing Number (LRN)
Operational
Voice APIs
Operational
Support Website (support.thinq.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The cloud provider issue has been resolved, and CDR/MDR services have been tested and are operational. Please send an email to support@commio.com if you encounter any issues.
Jul 18, 17:01 EDT
Monitoring -
Our cloud provider has advised that the issue has been resolved. CDR/MDR download has been restored and we are continuing to monitor for stability.
Jul 18, 15:46 EDT
Identified -
Due to an ongoing issue with our cloud provider, we are currently experiencing an issue with CDR/MDR downloads. We are monitoring the issue closely and will update as soon services are fully restored.
Jul 18, 12:59 EDT
Completed -
The scheduled maintenance has been completed.
Jul 11, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 EDT
Scheduled -
On Thursday July 10, 2025 starting at 11:00pm EDT/10:00pm CDT/9:00pm MDT/8:00pm PDT/3:00am UTC and lasting up to 4 hours. During this time Commio will be performing maintenance on 10DLC SMS and MMS infrastructure. Inbound and outbound messages may be queued for delivery during the maintenance window. No customer intervention is required.
Jul 1, 13:55 EDT