Commio System Status

All Systems Operational

About This Site

Welcome to Commio's status page, our home for real-time information on our system performance. Here you'll find live and historical data on system performance. To file a ticket with our support team, email support@commio.com.

Billing Operational
Commio Portal Operational
Inbound Voice Operational
Outbound Voice Operational
90 days ago
100.0 % uptime
Today
Text Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Toll-Free iCR Operational
International iCR Operational
Phone Numbers (DIDs) Operational
E911 Operational
Caller Name (CNAM) Operational
Local Routing Number (LRN) Operational
Voice APIs Operational
Support Website (support.thinq.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Commio Network Maintenance Apr 11, 2026 04:00-08:00 EDT

On April 11, 2026 starting at 4:00am EDT/3:00am CDT/2:00am MDT/1:00am PDT/8:00am UTC and lasting up to 4 hours. During this time Commio will be performing infrastructure maintenance. No customer impact is expected for outbound calling, messaging, or API access. No customer intervention is required.
Posted on Mar 31, 2026 - 11:20 EDT

Commio Network Maintenance Apr 12, 2026 04:00-08:00 EDT

On April 12, 2026 starting at 4:00am EDT/3:00am CDT/2:00am MDT/1:00am PDT/8:00am UTC and lasting up to 4 hours. During this time Commio will be performing infrastructure maintenance. No customer impact is expected for outbound calling, messaging, or API access. No customer intervention is required.
Posted on Mar 31, 2026 - 11:21 EDT
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Resolved - Our team has continued to observe normal messaging send/receive times. At this time messing functionality has been fully restored. If you experience any issues please open a ticket by emailing support@commio.com.
Apr 1, 16:18 EDT
Monitoring - We have identified and corrected the issue causing messages to not be sent. During this time messages were queued and are now being sent. We are continuing to monitor for stability.
Apr 1, 13:20 EDT
Update - Our team continues to investigate the issue causing SMS/MMS failures, we will continue to provide updates as they are available.
Apr 1, 12:12 EDT
Investigating - We are currently experiencing issues with sending and receiving 10DLC SMS/MMS messages. The issue is being investigated.
Apr 1, 10:08 EDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 04:00 EDT
Scheduled - On Sunday March 22, 2026 starting at 4:00am EDT/3:00am CDT/2:00am MDT/1:00am PDT/8:00am UTC and lasting up to 4 hours. During this time Commio will be performing infrastructure maintenance. No customer impact is expected for outbound calling, messaging, or API access. No customer intervention is required.
Mar 17, 12:51 EDT