The datacenter incident has been resolved, and all services have been tested and are operational. Please send an email to support@commio.com if you encounter any issues.
Posted Nov 16, 2023 - 15:37 EST
Monitoring
The impacted services are recovering and we're monitoring the situation closely with our technician on-site. Thank you for your understanding, email support@commio.com with any questions you may have.
Posted Nov 16, 2023 - 14:53 EST
Update
The impacted services are recovering and we're monitoring the situation closely with our technician on-site.
Posted Nov 16, 2023 - 14:51 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 16, 2023 - 14:41 EST
Update
Our technical team is working with the impacted data center to resolve the issue. We see a path to resolving it and will update our status as the work proceeds. Thank you for your understanding, email support@commio.com with any questions you may have.
Posted Nov 16, 2023 - 14:06 EST
Identified
One of Commio's datacenters is currently experiencing intermittent issues impacting commio.io access, as well as outbound calling, origination, SMS/MMS, CNAM and LRN. Their engineers are investigating and we will provide updates as they are received.
Posted Nov 16, 2023 - 12:50 EST
This incident affected: Commio Portal, Inbound Voice, Outbound Voice, and Text Messaging (SMS/MMS).